.page-contact {
  --contact-orange: #FF6F00;
  --contact-dark: #1E1E1E;
  --contact-light: #F5F5F5;
  --contact-red: #E53935;
  --contact-green: #00C853;
  --contact-blue: #00E5FF;
  --contact-purple: #7C4DFF;
  --contact-gray: #9E9E9E;
  --contact-card-radius: 14px;
  background: var(--contact-light);
  color: var(--contact-dark);
  font-family: var(--font-body);
  line-height: 1.6;
  overflow-x: hidden;
}

/* ========== Hero 首屏 ========== */
.contact-hero {
  position: relative;
  min-height: 380px;
  display: flex;
  align-items: center;
  padding: 120px 20px 44px;
  overflow: hidden;
  background: var(--contact-dark);
}
.contact-hero-bg {
  position: absolute;
  inset: 0;
  width: 100%;
  height: 100%;
  object-fit: cover;
  opacity: 0.32;
}
.contact-hero-overlay {
  position: absolute;
  inset: 0;
  background: linear-gradient(100deg, rgba(30, 30, 30, 0.86) 0%, rgba(30, 30, 30, 0.62) 45%, rgba(255, 111, 0, 0.24) 100%);
}
.contact-hero-inner {
  position: relative;
  z-index: 2;
  max-width: 1200px;
  width: 100%;
  margin: 0 auto;
}
.contact-hero-num {
  position: absolute;
  top: -16px;
  right: 0;
  font-family: var(--font-display);
  font-size: 120px;
  font-weight: 900;
  line-height: 1;
  color: transparent;
  -webkit-text-stroke: 1px rgba(255, 111, 0, 0.6);
  letter-spacing: -4px;
  user-select: none;
  pointer-events: none;
}
.contact-hero .breadcrumbs {
  display: flex;
  flex-wrap: wrap;
  gap: 8px;
  align-items: center;
  margin-bottom: 16px;
  font-size: 0.8rem;
  color: var(--contact-gray);
}
.contact-hero .breadcrumbs a {
  color: var(--contact-blue);
  text-decoration: none;
  transition: color 0.3s ease;
}
.contact-hero .breadcrumbs a:hover,
.contact-hero .breadcrumbs a:focus {
  color: var(--contact-orange);
  text-decoration: underline;
}
.breadcrumb-sep {
  color: rgba(255, 255, 255, 0.4);
}
.contact-hero-kicker {
  display: inline-block;
  font-family: var(--font-display);
  font-size: 0.8rem;
  font-weight: 700;
  letter-spacing: 0.12em;
  text-transform: uppercase;
  color: var(--contact-orange);
  background: rgba(255, 111, 0, 0.12);
  border-left: 4px solid var(--contact-orange);
  padding: 6px 12px;
  margin-bottom: 16px;
}
.contact-hero h1 {
  margin: 0 0 14px;
  font-family: var(--font-display);
  font-size: 1.9rem;
  font-weight: 900;
  line-height: 1.18;
  color: #FFFFFF;
  letter-spacing: -0.01em;
  max-width: 640px;
}
.contact-hero-lead {
  margin: 0;
  max-width: 520px;
  font-size: 0.96rem;
  color: rgba(255, 255, 255, 0.86);
}

/* ========== 联系渠道 ========== */
.contact-channel {
  max-width: 1200px;
  margin: 0 auto;
  padding: 44px 20px 20px;
}
.channel-head {
  display: flex;
  align-items: center;
  gap: 14px;
  margin-bottom: 28px;
}
.channel-head .chapter-number {
  font-family: var(--font-display);
  font-size: 2.4rem;
  font-weight: 900;
  color: transparent;
  -webkit-text-stroke: 2px var(--contact-orange);
  line-height: 1;
}
.channel-head h2 {
  margin: 0;
  font-family: var(--font-display);
  font-size: 1.5rem;
  font-weight: 900;
  letter-spacing: -0.01em;
}
.status-dot.status-live {
  width: 10px;
  height: 10px;
  border-radius: 50%;
  background: var(--contact-green);
  box-shadow: 0 0 0 4px rgba(0, 200, 83, 0.18);
  animation: contact-pulse 1.8s ease-in-out infinite;
}
@keyframes contact-pulse {
  0%, 100% { opacity: 1; }
  50% { opacity: 0.5; }
}
.channel-grid {
  display: grid;
  grid-template-columns: 1fr;
  gap: 16px;
}
.channel-card {
  position: relative;
  background: #FFFFFF;
  border-radius: var(--contact-card-radius);
  border: 1px solid #E0E0E0;
  padding: 22px 20px 18px;
  box-shadow: 0 2px 10px rgba(0, 0, 0, 0.06);
  transition: transform 0.3s cubic-bezier(0.4, 0, 0.2, 1), box-shadow 0.3s ease;
}
.channel-card:hover {
  transform: translateY(-4px);
  box-shadow: 0 8px 28px rgba(255, 111, 0, 0.12), 0 2px 8px rgba(0, 0, 0, 0.06);
}
.channel-icon {
  color: var(--contact-orange);
  margin-bottom: 12px;
}
.channel-card h3 {
  margin: 0 0 6px;
  font-family: var(--font-display);
  font-size: 1.08rem;
  font-weight: 800;
}
.channel-label {
  margin: 0 0 10px;
  font-size: 0.86rem;
  color: #555;
}
.channel-value {
  display: inline-block;
  font-size: 0.96rem;
  font-weight: 700;
  color: var(--contact-dark);
  text-decoration: none;
  border-bottom: 2px dotted var(--contact-orange);
  padding-bottom: 2px;
  word-break: break-all;
  margin-bottom: 10px;
  transition: color 0.3s ease, border-color 0.3s ease;
}
.channel-value:hover,
.channel-value:focus {
  color: var(--contact-orange);
  border-bottom-style: solid;
}
.channel-note {
  display: block;
  font-size: 0.8rem;
  color: #888;
  margin-top: 6px;
}
.channel-copy {
  display: inline-block;
  margin-top: 4px;
  padding: 6px 14px;
  font-size: 0.8rem;
  border-radius: 999px;
  border: 1.5px solid var(--contact-orange);
  color: var(--contact-orange);
  background: transparent;
  cursor: pointer;
  transition: background 0.3s ease, color 0.3s ease;
}
.channel-copy:hover,
.channel-copy:focus {
  background: var(--contact-orange);
  color: #FFFFFF;
}

/* ========== 反馈分类区 ========== */
.feedback-section {
  position: relative;
  display: grid;
  grid-template-columns: 1fr;
  gap: 28px;
  max-width: 1200px;
  margin: 0 auto;
  padding: 36px 20px;
}
.feedback-image-wrap {
  position: relative;
  order: 2;
}
.feedback-image {
  width: 100%;
  max-width: 100%;
  height: auto;
  object-fit: cover;
  border-radius: var(--contact-card-radius);
  box-shadow: 0 10px 30px rgba(0, 0, 0, 0.14);
  display: block;
}
.feedback-badge {
  position: absolute;
  bottom: 14px;
  left: 14px;
  background: var(--contact-dark);
  color: var(--contact-blue);
  font-family: var(--font-display);
  font-size: 0.76rem;
  font-weight: 700;
  padding: 6px 12px;
  border-radius: 999px;
  border: 1px solid var(--contact-blue);
  letter-spacing: 0.04em;
}
.feedback-content {
  order: 1;
}
.feedback-content .chapter-number {
  font-family: var(--font-display);
  font-size: 2.2rem;
  font-weight: 900;
  color: transparent;
  -webkit-text-stroke: 2px var(--contact-purple);
  line-height: 1;
}
.feedback-content h2 {
  margin: 6px 0 10px;
  font-family: var(--font-display);
  font-size: 1.5rem;
  font-weight: 900;
}
.feedback-desc {
  margin: 0 0 20px;
  font-size: 0.96rem;
  color: #555;
  max-width: 520px;
}
.feedback-list {
  list-style: none;
  margin: 0 0 20px;
  padding: 0;
  display: grid;
  grid-template-columns: 1fr;
  gap: 12px;
}
.feedback-item {
  background: #FFFFFF;
  border-left: 4px solid var(--contact-gray);
  border-radius: 8px;
  padding: 14px 16px;
  transition: transform 0.3s ease, box-shadow 0.3s ease;
}
.feedback-item:hover {
  transform: translateX(6px);
  box-shadow: 0 4px 16px rgba(0, 0, 0, 0.08);
}
.feedback-type {
  display: inline-block;
  font-family: var(--font-display);
  font-size: 0.78rem;
  font-weight: 800;
  letter-spacing: 0.06em;
  padding: 4px 10px;
  border-radius: 4px;
  margin-bottom: 6px;
}
.feedback-type-data {
  background: rgba(255, 111, 0, 0.12);
  color: var(--contact-orange);
}
.feedback-type-account {
  background: rgba(0, 229, 255, 0.12);
  color: #0093A8;
}
.feedback-type-product {
  background: rgba(124, 77, 255, 0.12);
  color: var(--contact-purple);
}
.feedback-type-other {
  background: rgba(229, 57, 53, 0.1);
  color: var(--contact-red);
}
.feedback-item p {
  margin: 0;
  font-size: 0.88rem;
  color: #444;
}
.feedback-reply-note {
  margin: 0 0 20px;
  font-size: 0.82rem;
  color: #777;
  background: rgba(30, 30, 30, 0.04);
  border-radius: 8px;
  padding: 12px 14px;
  max-width: 520px;
}
.btn {
  display: inline-block;
  font-family: var(--font-body);
  font-weight: 700;
  font-size: 0.9rem;
  padding: 12px 26px;
  border-radius: 999px;
  text-decoration: none;
  transition: transform 0.3s ease, box-shadow 0.3s ease, background 0.3s ease;
  border: none;
  cursor: pointer;
}
.btn-primary {
  background: var(--contact-orange);
  color: #FFFFFF;
  box-shadow: 0 4px 14px rgba(255, 111, 0, 0.3);
}
.btn-primary:hover,
.btn-primary:focus {
  transform: translateY(-2px);
  box-shadow: 0 8px 22px rgba(255, 111, 0, 0.36);
}
.btn-outline {
  background: transparent;
  border: 1.5px solid var(--contact-orange);
  color: var(--contact-orange);
}

/* ========== 联系前引导区 ========== */
.contact-guide {
  background: var(--contact-dark);
  padding: 44px 20px;
  position: relative;
  overflow: hidden;
}
.contact-guide::before {
  content: "";
  position: absolute;
  top: -80px;
  right: -80px;
  width: 240px;
  height: 240px;
  border-radius: 50%;
  background: radial-gradient(circle, rgba(255, 111, 0, 0.24) 0%, transparent 70%);
  pointer-events: none;
}
.contact-guide .chapter-number {
  font-family: var(--font-display);
  font-size: 2.2rem;
  font-weight: 900;
  color: transparent;
  -webkit-text-stroke: 2px rgba(255, 111, 0, 0.7);
  line-height: 1;
}
.contact-guide h2 {
  margin: 6px 0 24px;
  color: #FFFFFF;
  font-family: var(--font-display);
  font-size: 1.4rem;
  font-weight: 900;
}
.guide-grid {
  display: grid;
  grid-template-columns: 1fr;
  gap: 14px;
  max-width: 1200px;
}
.guide-card {
  display: block;
  background: rgba(255, 255, 255, 0.05);
  border: 1px solid rgba(255, 255, 255, 0.12);
  border-radius: var(--contact-card-radius);
  padding: 18px 18px 16px;
  text-decoration: none;
  color: #FFFFFF;
  transition: background 0.3s ease, border-color 0.3s ease, transform 0.3s ease;
}
.guide-card:hover,
.guide-card:focus {
  background: rgba(255, 111, 0, 0.14);
  border-color: var(--contact-orange);
  transform: translateY(-4px);
}
.guide-card-index {
  font-family: var(--font-display);
  font-size: 1.1rem;
  font-weight: 900;
  color: var(--contact-orange);
  margin-right: 10px;
}
.guide-card h3 {
  display: inline-block;
  margin: 0 0 8px;
  font-family: var(--font-display);
  font-size: 1rem;
  font-weight: 800;
}
.guide-card p {
  margin: 0;
  font-size: 0.84rem;
  color: rgba(255, 255, 255, 0.72);
}

/* ========== 悬停卡片翻转 / SVG图标动效 ========== */
.channel-card:hover .channel-icon {
  transform: scale(1.06) rotate(-3deg);
}
.channel-card .channel-icon {
  transition: transform 0.35s cubic-bezier(0.4, 0, 0.2, 1);
}

/* ========== 桌面端 ========== */
@media (min-width: 768px) {
  .contact-hero {
    min-height: 500px;
    padding: 140px 40px 60px;
  }
  .contact-hero-num {
    font-size: 220px;
    top: -24px;
  }
  .contact-hero h1 {
    font-size: 2.6rem;
  }
  .contact-hero-lead {
    font-size: 1.05rem;
  }
  .contact-channel {
    padding: 56px 40px 32px;
  }
  .channel-head h2 {
    font-size: 1.8rem;
  }
  .channel-grid {
    grid-template-columns: 1fr 1fr;
    gap: 20px;
  }
  .channel-card {
    padding: 26px 24px 22px;
  }
  .feedback-section {
    grid-template-columns: 1fr 1fr;
    gap: 40px;
    padding: 52px 40px;
    align-items: center;
  }
  .feedback-image-wrap {
    order: 1;
  }
  .feedback-content {
    order: 2;
  }
  .feedback-card:nth-child(even) {
    margin-top: 32px;
  }
  .feedback-list {
    grid-template-columns: 1fr 1fr;
  }
  .contact-guide {
    padding: 56px 40px;
  }
  .guide-grid {
    grid-template-columns: 1fr 1fr;
    gap: 18px;
  }
}

@media (min-width: 1024px) {
  .channel-grid {
    grid-template-columns: 1fr 1fr 1fr 1fr;
  }
  .feedback-section {
    grid-template-columns: 1fr 1.1fr;
  }
  .guide-grid {
    grid-template-columns: 1fr 1fr 1fr 1fr;
  }
  .contact-hero {
    padding-left: 60px;
    padding-right: 60px;
  }
}
>>>
